FAQs

FAQs

Have a question? Check the information below -

  • Do you deliver overseas?

    We can deliver overseas. Just select the Trainloop you would like, then select your destination from the 'Delivery Country' dropdown. All Trainloop's are priced in GBP and include VAT at the prevailing rate. For countries outside of Europe tax will be automatically deducted when you select your destination. If you have any questions, please email us at info@trainloop.com. We are always here to help.

  • Do your products include VAT?

    All products shown on our website are priced in GBP and include VAT at the prevailing rate. Quoted delivery charges also include VAT.

  • Do you accept telephone orders?

    You can call us to place an order over the phone and pay by card.

  • Can I track my delivery?

    All orders are sent tracked and signed for. We will send a link so you can track your order and it will require a signature on arrival.

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